Treesnake

My envelope was postmarked 4/1/12, and the customs form was dated the same day, not that it matters I suppose. My damaged envelope is in the mail to you. I'm sorry for the trouble you've had to go through, and grateful for your efforts. No need to refund me any money if the Royal Mail doesn't refund it to you, obviously.

Alex: I, too, just received an empty envelope from you that had been torn open along the left-hand side. I'll send it off to you a.s.a.p., though it might take a while to arrive from the United States. Do you have any idea what happened? One thing that's a bit strange is that the postage date on my envelope was 4/1/12 (quite a bit later than when you sent other folks their rollers on 12/12/11, I assume because of the trouble of sending them internationally---no objection from me on that delay!). But I had the same result as many others: a torn, empty envelope. Was there some sort of repeat offender at your local post office looking to sabotage you, or something? Also, would anyone who DID receive rollers be willing to sell me two of them, shipped to the United States? My driver's side window rattles quite badly, and I had really been looking forward to fixing it! I'll gladly pay whatever you think is fair.

Payment sent!

PM'd you back. (Or tried to, at least!)

I'm in the US. I don't suppose there's any way I could order two sets, is there?