awigman 0 Posted June 27, 2007 Hi all i need abit of advise of where i stand. I had my windscreen replaced by autogalss back in April. The day they fitted it, a crack appeared at the bottom. I rang them immediatly and they said that they will give me a call to arrange replacing the windscreen when they could get hold of a seal. After chasing them twice i got a call last week to book an appoitment. They finally came to fit it on monday when i was at work. When they finished fitting it they gave me a call and i went to collect my keys from them. The technician told me that whoever fitted the previous windsceren two moths ago, needed to go back to college as it was a bodged job and the glue hadn't even set! Which filled me with alot of confidence as i had been driving 1000's of miles since being fitted and anything could of happened. I then noticed a loads of scratch's on my drivers side wing. He tried to tell me that someone must of scratched it while walking by. I told him he was talking bo@#ocks as the scratchs went in all directions, which funnily enough would occur when leaning over the car to fit a windscreen! When autoglass carry out some work they fill in any marks that are on your car on a picture, they are then meant to get you to sign it. it states "Signature BEFORE provision of this service" They didnt ask me to sign it before, they expected me to sign it after even though there were scratch's. He said "it has to be signed". I noted on the diagram that the scratchs wernt on my car before the work was carried out then signed it. Anyway couple of question.... Where do i stand regarding the scratch's? Also how can i escalate the windscreen not being fitted correctly the first time as i sure thats unsafe!? Thanks in advance Quote Share this post Link to post Share on other sites
