Portent 0 Posted February 15, 2012 Sorry if this is a silly question but I assume when people talk about TPS they mean www.thetradepartsspecialists.co.uk? Their website seems to indicate they only sell to the trade. So do you guys just make up a fake company name when registering or do you just rock up to the counter no questions asked? Quote Share this post Link to post Share on other sites
8vMatt 1 Posted February 15, 2012 That be the ones. Officially only sell to the trade. It depends on which branch you go to if they will sell to the public. My local ones are sweet, at the end of the day they see our money as being as good as the trades. So they will sell to me but I've heard of some places being snotty and sending people on their way. Pot luck really. Quote Share this post Link to post Share on other sites
Portent 0 Posted February 15, 2012 Thanks. I'll give my local one a try. They can only say no :) Quote Share this post Link to post Share on other sites
krishen 2 Posted February 16, 2012 I thought they sold to everyone but offered discounts to trade people. The one i use in Collindale has never asked any questions. Quote Share this post Link to post Share on other sites
scarlet_vr6 0 Posted February 16, 2012 The one I tried (Swindon, I think it was) wouldn't sell to me. In the end my local VW dealership bought the part on my behalf and the sales mngr (who I don't even know!) collected it for me. I was most impressed with my dealership! :D Sent from my iPhone using Tapatalk Quote Share this post Link to post Share on other sites
Storm Guy 0 Posted February 16, 2012 .......................or do you just rock up to the counter no questions asked? That's basically it, but as said maybe pot luck - Nottingham branch very good indeed. Local VW dealership even suggested I might as well go direct to them instead of coming to the parts counter. Some of the guys were very much into Cs. Quote Share this post Link to post Share on other sites
daves16v 1 Posted February 16, 2012 That's basically it, but as said maybe pot luck - Nottingham branch very good indeed. Local VW dealership even suggested I might as well go direct to them instead of coming to the parts counter. Some of the guys were very much into Cs. I visit the Nottingham branch too and they are very good. The dealer have sent me to TPS when they didn't have what I wanted in stock. Quote Share this post Link to post Share on other sites
KIPVW 0 Posted February 16, 2012 Yep Sheffield one is brilliant too, they even deliver to my work place free of charge which is 10 miles from their depot. now thats customer service :) Quote Share this post Link to post Share on other sites
bristolbaron 10 Posted February 16, 2012 Bristol is hit and miss, I had an account set up for me when they found out I stopped working at a main dealer as I was previously using their account. Most of the guys there are very good, but a couple don't see me as 'proper trade' and I'm sure would rather not have my business. To be honest though the discounts arnt much better than you get from a main dealers if you're a regular! Quote Share this post Link to post Share on other sites
VWVW 1 Posted February 16, 2012 The TPS I go to will sell to everyone but I only get 8 percent discount. My local VAG dealer gives me 10 percent. How much of a discount are you guys getting from TPS?? Are you getting trade prices on the parts you purchase? Quote Share this post Link to post Share on other sites
VAG-hag 0 Posted February 16, 2012 Yep Sheffield one is brilliant too, they even deliver to my work place free of charge which is 10 miles from their depot. now thats customer service :) Need to have a natter with you matey :angel: Quote Share this post Link to post Share on other sites
KIPVW 0 Posted February 16, 2012 No worries Chap, anytime :) Quote Share this post Link to post Share on other sites
lauraJ 0 Posted February 16, 2012 Anyone one in the Basingstoke area we have a tps as part of the group do I can order in as staff and get it delivered to me at the dealership. Let me know if you need to order anything. Don't want to get involved in posting stuff out etc :) Quote Share this post Link to post Share on other sites