badlad1888 0 Posted July 10, 2004 My local dealership must be the worst in the uk. i split a top radiator hoseand had to wait 17 days for the part to arrive, and when i complained i was told"its not that bad, at least your cars not off the road". Do vw recommend running with no coolant! On my next visit i needed a peice of hose for the rear brakes on the mk4, only to be told that it is a common fault and there are no parts in the country. i phoned another dealers that day and got the part myself. At least this time i was told "It may be dangerous to drive the car, you should keep it off the road". Then yesterday i needed a surclip for the gearbox linkage, same story need to order it, come back during the week. So i nominate Camerons of perth the worst dealership i know off, can you better it? Quote Share this post Link to post Share on other sites
VR6 0 Posted July 10, 2004 I'm still waiting for my Lupo wipers that I ordered In September 2003. Fair enough, I back-ordered them and haven't chased them (as I got them elsewere), but I'm still waiting for a call :D Quote Share this post Link to post Share on other sites
Blair 0 Posted July 10, 2004 Spirit, Leamington Spa. Full 100K service, 237 quid to include coolant temperature senser, here's what they missed (that I'd already spotted myself and had the parts in the dining room ready to go on): - 4 knackered shocks - Knackered rear bump stops - Virtually inoperative handbrake mechanism - Seized and inoperative rear calier (which I didn't notice until removal!) They also billed me for a 5 litre can of semi-synthetic for a 4-litre sump. When I asked where the can was with the extra litre in case I ever need to top-up, there was a brief conflab in the workshop (behind closed doors) then they came back with an unopened 1 litre bottle - "oh, he had JUST used the other litre in another car". Bill me for 5 litres? Give me 5 litres then Which begs the question...what the HELL do I pay them 200 quid for? It appears that if it doesn't come up on the diagnostics computer, they're pretty much stumped... Quote Share this post Link to post Share on other sites
dinkus 10 Posted July 10, 2004 My local dealer is great... very friendly, know Corrado's, give me parts prices where applicable, 10% when not, order stuff in and it arrives the next day. The only bad thing I can say is when I give them a bit list of things I want, they invariably forget something. They don't charge me for it either though :) Quote Share this post Link to post Share on other sites
Jim 1 Posted July 10, 2004 Well for parts alone (never dared take my Corrados into their workshop), Listers VW in Coventry have been very good. Always friendly, always knock me money off, and always nip through ETKA to find the parts without any probs. Top bunch. Quote Share this post Link to post Share on other sites
Phil Diment 0 Posted July 10, 2004 I nominate Corkills of Onchan, Isle of Man now known as Lancaster - main VW dealer Reasons: Refusal to honour my warranty claim for my VR based on excessive oil consumption/lots of oil smoke after having had the car for 1500 miles and with new valve stem oil seals having been fitted immediately before I bought it. Their skilled mechanics didn't notice the valve guide wear? (the rest of the story is elsewhere on these pages); No warranty claim without my paying for a head stripdown first at around £500-600 in order for them to decide whether it's a warranty claim at all. So, distinct possibility of engine in bits; "it's not a warranty claim at all sir" that'll be £500 plus VAT. Stuff that, they will never see any business from me and as many people as i can persuade not to use them. :mad: Quote Share this post Link to post Share on other sites
badlad1888 0 Posted July 10, 2004 i would never take the corrado to my local vw workshop. I dont half of the staff know what a corrado is! Quote Share this post Link to post Share on other sites
dinkus 10 Posted July 10, 2004 I'd like to point out I've only ever had parts from my local stealer, I'm doing most of the work with my mate. Anything too big and I'll get a specialist to do it. Quote Share this post Link to post Share on other sites
ben16v 0 Posted July 10, 2004 my mate works in my vw place... he`s got a G60 C and a rallye so i trust HIM! Quote Share this post Link to post Share on other sites
dinkus 10 Posted July 10, 2004 It's not so much an issue of trust, more of price... £75/hr or free sir? Even Stealth are only £40/hr! Quote Share this post Link to post Share on other sites
Henny 0 Posted July 10, 2004 It's not so much an issue of trust, more of price... £75/hr or free sir? Even Stealth are only £40/hr! But at least you know that the £40 an hour at Stealth is WORTH it! :D 8) Quote Share this post Link to post Share on other sites
dinkus 10 Posted July 10, 2004 But at least you know that the £40 an hour at Stealth is WORTH it! :D 8) Every penny.... well so I hear. I've got some other issues to attend to before my C makes the trip up there, but it will at some point. Quote Share this post Link to post Share on other sites
Jim 1 Posted July 10, 2004 Yeah - definately worth the £40/hour. They always do a proper job. Don't think i've ever heard a bad word about them in fact. Quote Share this post Link to post Share on other sites
dazzyvr6 0 Posted July 11, 2004 dane wrexham/chester went in there yesterday to buy some spark plugs,only to be told they had none in stock..for fcuk sake they are a standard service part :x Quote Share this post Link to post Share on other sites
*Ben* 0 Posted July 11, 2004 I dont use my Local Dealers DANE Wrexham/Chester I always use my local VW specialist John Roberts!! Worth every penny!! :) Quote Share this post Link to post Share on other sites
dazzyvr6 0 Posted July 11, 2004 I dont use my Local Dealers DANE Wrexham/Chester I always use my local VW specialist John Roberts!! Worth every penny!! :) they are ok apart from charging £10 for 1 spark plug :mad: Quote Share this post Link to post Share on other sites
exturbo2003 0 Posted July 11, 2004 my local dealer is friendly and as helpfull as they can. okay not much in stock for a G60 ( like an oil filter ) but most G60 stuff is unique to that engine and car, so not supprised. most stuff within 2 days unless on back order. and yes mk4 rear flexis are on back order but most dealers can omly check within there group and milternkeynes not all local dealers, so yes you might be able to go down the road and get it Quote Share this post Link to post Share on other sites
Supercharged 2 Posted July 11, 2004 okay not much in stock for a G60 ( like an oil filter Yeah, I can't believe they don't stock them anymore but like you say its only that engine, I just ordered a couple for my stocks... Quote Share this post Link to post Share on other sites
ClassicStorm 0 Posted July 12, 2004 dazyvr6 - that same dealership wanted £20 a plug for mine - needless to say they will be bought elsewhere. From what I have heard/read about that place my car is NEVER goig there again!!! *Ben* WHere is John Roberts exactly please? Quote Share this post Link to post Share on other sites
PhatVR6 0 Posted July 12, 2004 I ordered a load of bits for the lupo the other day. despite me insting that it was a 2001 1.0 E the bloke still wanted the chasssis number....eventually got he parts ordered, waited 2 days for them, went to pick them up, and they were ALL wrong (excpet the headlight) and for a GTI......tw4ts. and they got my back oredered corrado stuff wrong too. got me an early fan connector instead of a late one, the wronf transfer box bracket, 2 fan housings which I didn't need, and forgot all about my reverse light switch connector I've bee waiting for for 4 months. cheers layerthorpe vw, york..... used to be good, but now Chris has left and gone to audi it's the sh1ts. I can't order anything without a part number. god bless etka. Quote Share this post Link to post Share on other sites
