ARRRGH Not liking VW at the moment!

[godskitchen 0]

To start with, this is prob in the wrong section. My Rado was due a service at 120k its on 119k at the mo, then last saturday whilst stuck in the crappy (oh darling lets just go to the garden center for a look and clog the roads) traffic my car exploded into a puff of smoke. OK well not quite that bad but bad enough to not be able to see where i was going, so i pull over and have a gander, a pipe from the water tank to the engine is split! OK i think to my self, thats not too bad, should be no more than £15. So i thought i would kill 2 birds with one stone, get the hose fixed and serviced, ring VW and get it in on tuesday.Get a call tuesday "Your car needs a break line service aswell so it will cost £345 all in" i thoiught ok then, i also told them to have a look at the sunroof as it is not working and the fule gage is not working, went to pick the car up "oh sorry its not done we dont have the spark plugs" LOL what kind of buessiness are you running! went to get it today "oh sorry they sent the wrong hose! LOL how hard would it be to call me! i have to get lifts everytime i go down there! just to give u all a good laugh here is a list of the stuff they say the car needs doing and the prices!

 

Full service and break line £345 inc vat/ i have gone for this as it needed doing

 

Replacing something on the fule line to make the guage work £102+VAT/needs doing so i agree

 

New pads and disks all round.......... wait for it........ £235+vat! NO THERE MUST BE A MISTAKE I DONT DRIVE A PORSCHE!

 

Sunroof motor fitted............... £202+VAT LOFL!!!!

 

the hose thing £50.45+VAT. I cant drive the car without it so agree to having it done

 

Then they hit me with this "oh we recommend you change your rear quarter on your exaust" (something to that effect).................... £398+VAT

 

I have been nothing but pissed about by them, i never normally get work dont by VW its just the car has a FVWSH, you would think at the prices they charge the service would be a little better.

anyway just advice on the bits i need doing would be good, sorry the story is a bit long. just hope the drive makes up for the crappy VW service, i was that P!ssed off i was going to sell it and go JAP! a day i thought would never come.

let me know if i am expecting too much or being too hard on VW.

[Scott 0]

You would defo be better off taking it to a VW Specialist rather than main dealers... alot of people have had similar experiences...

 

Sunroof motor can pick up from breakers yard....

 

Discs and Pads all round can be had from GSF for £150 (IMAHO £235 isnt THAT bad)

 

Forget the Exhaust - rear quarter can be had from GSF for £100 or FULL aftermarket system for £300....

 

Full Service and Brake line is seriously heavy - my specialist does it for £140... 8)

[kvwloon 0]

Bloody , bloody hell! It's not for nothing they are known to 'us' as 'stealers'! If you can get a good rapport going with their parts people it's a good thing, but from what I have seen by and large the 'Service' people seem to specialise in being smarmy, wearing 'smart' suits, and ripping off old ladies getting their Polo's serviced. :mad:

 

Find yourself a word of mouth recommended VW specialist, ideally originally trained by VW but who now runs own garage, and don't touch VW for services / rectification ever again. Utter sh#ite!, mostly, but then, you know that now. They rely on people saying 'oh, well if you (VW) say it needs doing, I'd better get it done'. They/you are the people paying for the free coffee machine and the nice marble flooring in VW dealerships all over the UK :mad: !

 

Take's a breath, rant over! :|

[dinkus 10]

Oh and if you want to keep your FVWSH then just take it to them for servicing and get them to stamp the book. Buy all the parts youself beforehand and make sure you tell them to not touch anything other than the basic servicing parts.

[kvwloon 0]

I'd be far happier to see a book stamped up by an independant VW specialist than VW stealer stamps, personally.

[Jim 1]

I'd be far happier to see a book stamped up by an independant VW specialist than VW stealer stamps, personally.

 

Ditto.

 

And as you mentioned kvwloon the parts guys seem to be a totally different entity to the servicing / workshop people. The parts guys at Listers are always friendly and knock money off every time I go.. but i've heard a lot of horror stories about their servicing dept that it'd be a cold day in hell before I send my car in there!

[vr6storm 0]

 

New pads and disks all round.......... wait for it........ £235+vat! NO THERE MUST BE A MISTAKE I DONT DRIVE A PORSCHE!

 

Sunroof motor fitted............... £202+VAT LOFL!!!!

 

.

 

 

well tbh the parts for the brakes(4 discs and 2 sets of pads plus consumables etc) would be approx £150-ish+ and thats from euro-car-parts......which bear in mind isn't VW-parts prices but are probably the cheapest good quality/OE parts to use......so approx £85-ish for labour to fit discs and pads all round to me ain't too bad especially from a main dealer.....ok you don't have aPorsche.....but you have a car that is more than capable of matching some Porsches in the performance stakes

 

 

and well the sunroof motor will have no doubt cost a fortune in the first place and bear in mind just 1 hours labour would more than likely cost £60+ dependant on location

 

 

.....just my 2 pence worth :wink:

[dinkus 10]

A full set of VAG disks for a VR are...

 

Front - £34.34 each

Rear - £27.30 each

 

A full set of Pagid FR pads from GSF are...

 

Front - £25 (both sides)

Rear - £29 (both sides)

 

All + VAT, so £210ish inc VAT and plus fitting (not that hard to do yourself).

 

The VAG pads are cheaper than the Pagid ones, and you should be able to get a fairly good discount on the disks from VAG too (I got mine at parts club prices)

[Henny 0]

I'm gonna have to make up a stamp for myself so I can keep a record of when I service my car... ;) :lol:

 

No way on this planet my C is EVER going into a Stealers to get any work done... :|

[dinkus 10]

I'm gonna have to make up a stamp for myself so I can keep a record of when I service my car... ;) :lol:

 

No way on this planet my C is EVER going into a Stealers to get any work done... :|

 

Mine probably won't, it did have a FVWSH til the last owner took it to a VW specialist instead, so sod it, there's no point now. I'll get it done by someone who knows what they're doing instead :)

 

Having said that, he did also take it to the yokel Stealers for the last service and they failed to notice the cracked serpentine belt, leaking shocks and shagged top mounts...

[kvwloon 0]

I promise next time I go to pick up some bits from local VW stealer parts guys, I will ask for a price for a full service from the 18 year old 'Service Throughput Customer Liason and Facilitation Specialist Manager', or whatever they are called this week, just to watch as they struggle to call up a price on the computer coz they can't spell Corrado! :lol: :wink:

[dinkus 10]

I promise next time I go to pick up some bits from local VW stealer parts guys, I will ask for a price for a full service from the 18 year old 'Service Throughput Customer Liason and Facilitation Specialist Manager', or whatever they are called this week, just to watch as they struggle to call up a price on the computer coz they can't spell Corrado! :lol: :wink:

 

:lol:

 

See my (other) local VW $tealer parts dept are fantastic, really friendly and helpful guys that give me stonking discount. They just tend to be a bit forgetful

[Henny 0]

...saying that, I'm kinda with kvwloon here... I'd love to take my G60 into a VW workshop and watch them try to work out how to service it.... ;)

 

Yeah, It's a Corrado G60... mostly! ;) :lol:

[dr_mat 0]

A full set of VAG disks for a VR are...

 

Front - £34.34 each

 

The VAG pads are cheaper than the Pagid ones, and you should be able to get a fairly good discount on the disks from VAG too (I got mine at parts club prices)

 

Does anyone in the Reading/Berkshire area wanna try getting me a pair of VR front disks from the stealers at parts club prices? Gotta be worth a pint..! :)

 

VAG pad set from VW are £37.86 + VAT for the VR6, so can you get the VAG parts from GSF then?

[dinkus 10]

A full set of VAG disks for a VR are...

 

Front - £34.34 each

 

The VAG pads are cheaper than the Pagid ones, and you should be able to get a fairly good discount on the disks from VAG too (I got mine at parts club prices)

 

Does anyone in the Reading/Berkshire area wanna try getting me a pair of VR front disks from the stealers at parts club prices? Gotta be worth a pint..! :)

 

VAG pad set from VW are £37.86 + VAT for the VR6, so can you get the VAG parts from GSF then?

 

Err you can get equiv. ones, but I don't know if they're exactly the same as VAG ones. But if the Pagid ones are cheaper from GSF, go for them, they're supposed to be considerably better than the VAG ones (I don't know, the first thing I did was get rid of the VAG pads :) )

[Andy T 0]

I'm gonna have to make up a stamp for myself so I can keep a record of when I service my car... ;) :lol:

 

No way on this planet my C is EVER going into a Stealers to get any work done... :|

 

Totally agree, from what I've seen most of the VW 'technicians' are young kids out of school who have no real talent for the job or respect for your car whatsover, will quite happy rag it around the shiny tiled workshop floor, god knows what they'd do it if they took it out for a test drive! :cry:

 

I'm lucky to have a fairly knowledgable parts guy in altrincham when I can't get parts anywhere else, but apart from that, STAY AWAY FROM THEM!

[dr_mat 0]

For the VR6:

Pagid FR from GSF are £29 + VAT,

VAG from VAG: £37.86 + VAT,

VAG partsclub: £24.38 + VAT...

 

But anyway, back on-topic... There's no chance on earth that VW Ridgeway Reading is going to see my car, even though they're only 5 minutes walk from my house....

[Supercharged 2]

)

Does anyone in the Reading/Berkshire area wanna try getting me a pair of VR front disks from the stealers at parts club prices?

 

I got some for Kev a little while ago, £25 each plus vat, £5 of which is the VR6 tax as the G60 ones (same size but one less hole) are only £20 :?