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Wullie

Windows 7 and facebook don't talk anymore

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I'm having a problem with my PC connecting to facebook, it won't. I can connect to other sites no problem. At first I thought it may be the router, BT Homehub 2 but I can connect to facebook OK on my son's PC, (Windows XP Pro), so that kind of rules that out

 

I've got a new PC with Windows 7 Home Premium on it and it seemed to be OK at first. I've tried system restore, no use. Flushed the DNS cache, no use. Turned off Windows Firewall to no avail. I've installed and uninstalled Chrome till it's dizzy. IE9 has the same problem. I know it's got to be some stupid little setting somewhere, but what and where the Frell is it. Anyone got any suggestions.

 

I'm also running AVG Free Anti virus software.

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Do you get anything on screen at all?

 

If you click on start and type CMD into the search box, in the dos bos that appears type 'ping http://www.facebook.com' - paste the results into here...

 

---------- Post added at 8:20 PM ---------- Previous post was at 8:17 PM ----------

 

If the above seems to work and pings then I think maybe Java is broken = try downloading the latest version -

 

http://java.com/en/download/index.jsp

 

---------- Post added at 8:20 PM ---------- Previous post was at 8:20 PM ----------

 

If the above seems to work and pings then I think maybe Java is broken = try downloading the latest version -

 

http://java.com/en/download/index.jsp

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Facebook doesn't use Java.

It's all javascript (built in to modern browsers).

 

I'd ditch Avast and replace with Avast (http://www.avast.com).

 

Tried Firefox instead of Chrome?

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Well I tried removing Java and re-installing to no avail, then Chrome froze while trying to upload my reply here and I just when I tried to get back in it told me the forum was down!! I thought I might have broken it. Then I had to go out and now I'm back. Pinging and tracert to facebook seem fine. I'll try Firefox and this Avast thingy and see what happens from there. Thanks for the advicw so far guys, can't be many car forums where you get computer advice. Ping and tracert responses below.

C:\>ping http://www.facebook.com

Pinging http://www.facebook.com [66.220.152.16] with 32 bytes ofdata:

Reply from 66.220.152.16: bytes=32 time=125ms TTL=241

Reply from 66.220.152.16: bytes=32 time=128ms TTL=241

Reply from 66.220.152.16: bytes=32 time=126ms TTL=241

Reply from 66.220.152.16: bytes=32 time=126ms TTL=241

Ping statistics for 66.220.152.16:

Packets: Sent = 4,Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 125ms,Maximum = 128ms, Average = 126ms

C:\>tracert http://www.facebook.com

Tracing route to http://www.facebook.com [66.220.152.16]

over a maximum of 30 hops:

1 36 ms 99 ms 99 ms BThomehub.home [xxx.xxx]

2 27 ms 27 ms 31 ms 217.32.95.122

3 29 ms 29 ms 30 ms 217.47.211.193

4 36 ms 36 ms 35 ms 213.1.69.158

5 35 ms 35 ms 35 ms 31.55.165.102

6 35 ms 35 ms 35 ms 31.55.165.35

7 35 ms 36 ms 35 ms 31.55.165.107

8 37 ms 34 ms 35 ms acc1-10GigE-11-2-0.mr.21cn-ipp.bt.net[109.159.2

50.78]

9 45 ms 47 ms 47 ms core1-te0-13-0-0.ealing.ukcore.bt.net[109.159.2

50.9]

10 45 ms 42 ms 44 ms peer1-xe4-1-0.redbus.ukcore.bt.net[109.159.255.

112]

11 44 ms 42 ms 43 ms 195.99.126.54

12 118 ms 116 ms 115 ms ae18.bb02.iad2.tfbnw.net [74.119.79.202]

13 130 ms 130 ms 166 ms ae9.bb02.frc1.tfbnw.net [31.13.24.48]

14 130 ms 129 ms 129 ms ae2.dr02.frc1.tfbnw.net [31.13.24.21]

15 128 ms 128 ms 125 ms po1021.csw09d.frc1.tfbnw.net [31.13.26.247]

16 127 ms 127 ms 126 ms www-slb-10-09-frc1.facebook.com [66.220.152.16]

Trace complete.

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Well I'm completely lost here. I had tried that previously and again last night. Reset, uninstalled, reinstalled swore, asked nicely and after switching off Windows Firewall again I managed to get everything working again about 3 this morning. Hooray. Came down this morning and everything still working. Another hooray then realised that I wasn't getting a warning that my computer was unprotected. Checked and found Windows firewall has turned itself back on!!!WTF

 

Anyway, whatever it or I did it's working OK again. Can access Facebook and this forum is a lot faster than it was. Thanks guys.

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