ChrisKnottIns 0 Posted December 18, 2009 Hi Just to let you know I'm taking a (well-earned?!) rest over Christmas! From today, I am only in on 23/12 but then off till 4/1/10 so won't be able to answer insurance-related questions on here till then. Of course, the office will still be open each day except the 'Bank Holidays', Christmas Eve, New Years Eve, Saturday afternoons & Sundays – 0800 917 2274 or 01580 752961 if ringing by mobile. The claims department is manned 24 hours a day and the claims helpline number can be found on your Certificate of Insurance & policy booklet. Have a good Christmas and a peaceful New Year. Quote Share this post Link to post Share on other sites
ChrisKnottIns 0 Posted January 4, 2010 Hi The phones were quite busy today due to it being the first day back at work for many people so if you couldn't get through then things should be a tad quieter tomorrow! If your car insurance or breakdown renewal is due in January, then please feel free to ring us on 0800 917 2274 or 01580 752961. Please ensure you quote the club name and reference number found in my signature! Quote Share this post Link to post Share on other sites
KipVR 1 Posted January 4, 2010 Hi, Just curious, as I'll have to insure my Corrado 3.2 soon, I've always gone with Brentacre before for one main reason, when i phone up, I get to talk to one of just three of four people but usually Kerry, so if ever there is a problem i get to talk to the same person each and every time and it gets sorted quickly. I also don't get put on hold for hours on end when I phone up during my lunch break (HIC :censored: ) and their quotes are always competitive (but always open to fresh quotes!) How many people do you have dealing with customers? How long is your average caller on hold time if at all (not for sales!) This is the first time i'll have my Corrado as a second car, I have 7 years NC currently on my daily, an Arosa 1.0 for my sins :D Do you do any deals for 2 cars or do I just insure both seperately? Can I split my NC between the two? Quote Share this post Link to post Share on other sites
ChrisKnottIns 0 Posted January 4, 2010 Hi, Just curious, as I'll have to insure my Corrado 3.2 soon, I've always gone with Brentacre before for one main reason, when i phone up, I get to talk to one of just three of four people but usually Kerry, so if ever there is a problem i get to talk to the same person each and every time and it gets sorted quickly. I also don't get put on hold for hours on end when I phone up during my lunch break (HIC :censored: ) and their quotes are always competitive (but always open to fresh quotes!) How many people do you have dealing with customers? How long is your average caller on hold time if at all (not for sales!) This is the first time i'll have my Corrado as a second car, I have 7 years NC currently on my daily, an Arosa 1.0 for my sins :D Do you do any deals for 2 cars or do I just insure both seperately? Can I split my NC between the two? Hi There are 6 people answering calls in Customer Service & they all sit near each other. We don't close for lunch and are always open to fresh quotes! I'm unsure the hold time but we get tons of good feedback about the department so I presume people are happy! Re your cars, we can give you maximum introductory discounts based on the same level of NCB on your first car so you don't lose out. Quote Share this post Link to post Share on other sites
ChrisKnottIns 0 Posted January 6, 2010 Hi As with most people, we have been affected by the snow but most of our staff are in now though it took some time. We are due more snow in our location in the next few days but as half our staff are fairly local anyway, this shouldn't be a problem. I'll let you know however if there are any significant changes re staffing! UPDATE - JUST BEEN TOLD WE ARE SHUTTING AT 3.30PM TODAY - WEDNESDAY 6TH JANUARY! Quote Share this post Link to post Share on other sites
Sean_Jaymo 0 Posted January 6, 2010 Lucky I could get through to you guys earlier to amend my policy details! Many thanks to the lass I dealt with earlier, Melinda I think? Was a pleasure to get what I wanted done quickly, politely and easily! Quote Share this post Link to post Share on other sites
rado-steve 0 Posted February 3, 2010 Do You guys offer Agreed Value Policies or an agreed value add on etc?? Also can I get slvage rights to my car etc?? HIC are being arses so will deffo be shopping around this year!!! Cheers Steve Quote Share this post Link to post Share on other sites
ChrisKnottIns 0 Posted February 4, 2010 Do You guys offer Agreed Value Policies or an agreed value add on etc?? Also can I get slvage rights to my car etc?? HIC are being arses so will deffo be shopping around this year!!! Cheers Steve Hi Steve You can get salvage rights but we don't offer Agreed Value on modified cars, only standard ones. Quote Share this post Link to post Share on other sites
PeteL 0 Posted February 4, 2010 I'd just like to add that I've just moved from HIC to Chris Knott and the service and price have been excellent. Cheers Quote Share this post Link to post Share on other sites
ChrisKnottIns 0 Posted February 8, 2010 Thanks to all who have rung us for a quote. We have just calculated the figures for 2009 and they show that the average recorded saving we made for our new customers last year was 12.5% off their BEST quote so it's certainly worth a call! We consistently average over 80% renewal retention as well (December was 84%!) so people are happy at renewal as well! 0800 917 2274 or 01580 752961 until 1/3/10 then 01424 200477. Quote Share this post Link to post Share on other sites
lilfuzzer 1 Posted February 8, 2010 Shame you cant offer the agreed value for moddied ones I would defo have a gander at you prices if you did :( Quote Share this post Link to post Share on other sites
Philuk 0 Posted June 1, 2010 just got my renewal through this morning... insurance has gone up im afraid! so i shall be ringing about but ill come back to you before i make a decision.... Quote Share this post Link to post Share on other sites
corrado_sunderland 0 Posted June 1, 2010 Just as a matter of interest, when I look at the number of people who have called us from this forum and compare that to the number of forum users, it is quite a low percentage. I realise that some people don't meet the criteria but we have broken records quite often this year in terms of income showing that this scheme is successful when people do ring us. In fact, we're on target for it being one of the best years we've ever had in 26 years of trading. My question is why aren't more people calling us on here? Just curious! i tried you in the past and because mine is LHD you were way over the top but if things are different these days i will try again as i have a traders now as it worked out just the same cost wise to do it. Quote Share this post Link to post Share on other sites
Rob_B 0 Posted June 1, 2010 I couldn't get a quote because my engine conversion doesn't have an engineers report. Not good Quote Share this post Link to post Share on other sites
ChrisKnottIns 0 Posted January 11, 2021 Get a quote and you could WIN a Nextbase 522GW Dash Cam PLUS Sandisk 128Gb microSD Card with Chris Knott Happy New Year! I'm Nick and I represent car club specialist broker Chris Knott Insurance on this forum. I'm here to help with any car insurance questions and to offer members competitive quotes. In 2020, CK customers saved 16% on average against their alternative renewal by switching to Chris Knott. To kick this year off we're offering members entry in our prize draw - just for trying us for a quote. So, if you get your car quote before the end of February you could WIN a Nextbase 522GW Dash Cam PLUS Sandisk 128Gb microSD Card - on-road protection for you as you drive. Full prize draw details:https://www.chrisknott.co.uk/news/car-insurance/win-nextbase-522GW-dashcam-0121/ Our quoteline is 0800 917 2274 or you can request a callback using the online form or the callback pop-up widget at https://chrisknott.co.uk/CarQuote - please mention this forum/club when you contact us. best, Nick By the way, are you following us on Facebook or Twitter yet? If not, please give us a follow: https://facebook.com/ChrisKnottIns | https://twitter.com/ChrisKnottIns *** TESTIMONIALS *** "Got a reasonable quote on the BRZ so will be taking CK up on that. Even better was the other half's MiTo quote. Much better than LV='s multicar quote. Oh and Admiral's was a joke!" gazza82, GT86 Owners Club "Very good service with friendly staff and a great price." Keith James, Trustpilot "Fantastic service from start to finish." Glenn Goodman, Trustpilot "Good service by phone, and quick, too." Michael Denney, Trustpilot "I'm a Chris Knott customer and have been for 20 years or so now - real good people who will match like for like quotes." Manda Ponium, Twitter Mean average saving 16.5% against customers' invited renewal premiums elsewhere where disclosed. Period: 01/01/20 to 31/12/20. Quote Share this post Link to post Share on other sites
