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axcel01uk

For all you model Collectors out there.

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I got a parcel yesterday, with two Otto boxes inside :)

 

For some reason they sent a pair of Peugeot 106's :(

 

Emailed them this morning, but no response yet.

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I got a parcel yesterday, with two Otto boxes inside :)

 

For some reason they sent a pair of Peugeot 106's :(

 

Emailed them this morning, but no response yet.

 

Sorry your having problems, i have ordered 13 models through them over the years and have never had an issue with them sending the wrong model. There customer service is normally good so I am sure you will hear something soon.

 

Mine arrived today and its a great model so if its any consolation I am sure you will be more than happy when yours arrives.

Edited by axcel01uk

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Sorry your having problems, i have ordered 15 models through them over the years and have never had an issue with them sending the wrong model. There customer service is normally good so I am sure you will hear something soon.

 

Mine arrived today and its a great model so if its any consolation I am sure you will be more than happy when yours arrives.

 

Can't wait to see the Corrado model :)

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That looks very good. Just sent the Peugoet 106s sent to me by mistake back. Hopefully I'll receive my Corrados very soon.

 

Is it metal or plastic? I read it was plastic, but the Peugoets were metal.

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Got my pair today, very nice model and panels seem metal not plastic, one for the desk the other to keep for spares!

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Mine arrived today as well. No point posting pics, it's the same.

Perfect detail although the wheels aren't authentic G60 (early 1.8 16v). Pity the bonnet, doors, boot don't open too.

Still, it's a nice addition to my collection.

 

I e-mailed Otto and they have no plans to make a VR6 version :(

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That looks very good. Just sent the Peugoet 106s sent to me by mistake back. Hopefully I'll receive my Corrados very soon.

 

Is it metal or plastic? I read it was plastic, but the Peugoets were metal.

 

They sent me 2 Peugoets all well...

 

Not happy about that...

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2 other members and I received Peugeots...

 

---------- Post added at 9:31 PM ---------- Previous post was at 9:25 PM ----------

 

Don't know how they messed this one up?

 

Even my invoice says (2) VW Corrado G60.

 

Was so excited to open them up.

 

 

 

... That excitement quickly turned into anger...

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If you contact Otto direct they will resolve any delivery mistakes,

If you had ordered through dgdiecast, all our models are throughly checked for any damage, blemishes etc and are extremely well packaged before being despatched.

If Otto are unable to resolve your delivery please get in touch and we would be happy to supply you

Many Thanks

Dan and Debs

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Picked up my package today. Mobile phone pics so please excuse the quality.

 

Anyway ordered mine from dgdiecast. Excellent service, kept me up to date with emails and the model was very well packaged, a box, in a box, in a box.

 

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20130125_202126-1.jpg

 

20130125_202111-1.jpg

 

20130125_202204-1.jpg

 

20130125_202046-1.jpg

 

20130125_202159-1.jpg

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I got a response within 24 hours.

They asked me to return the Peugeots and they will then send my corrados. They will also refund the postage cost.

 

My invoice clearly stated 2 corrados too. Not sure how they mixed it up.

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The Peugoets were sent to them on 26th January. According to Otto, they have not arrived, and until they do I won't be getting my Corrado models or a refund for return postage. I really hope they turn up soon :(

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had exactly the same situation too, they sent the peugeot's instead Grrr! a real cock up by the looks of it.

 

They asked me to send the Pug's back but decided to order 2 more Corrado's which have now arrived and i'm selling the Pug's on ebay instead as they have sold out at OTTO so someone will want them.

 

I didn't want to faff about and risk not getting the Corrado's so took the plunge.

 

Fingers crossed for you they arrive soon but yep comunication is utter pants if you ask me.

 

Took them a week to acknowledge my email about the Peugeots :roll:

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