CazzaVR

Right, just heard from the complaints manager. £75 excess waived, all phone calls will be paid for + new wiper blades. He has spoken to the guys involved and told them where they went wrong and apologised several times. Was very polite and phoned back when he said he would. Maybe could've pushed for more, but I thought his offer and the way he has dealt with this has been very satisfactory. Will definitely be looking elsewhere at renewal time next year...

Have had a little chat with a manager this morning. He's taken note of everything and assured me he'd call back once he'd listened to the calls etc. I will be writing to the FSA whatever, and Chief Exec is a good call too. I expect to be reimbursed for all the calls and the windscreen excess waived at the very least. We'll see... Screen is being replaced tomorrow.

So annoying! Scumbags :( sorry to say but I'm not massively surprised...

I hold Admiral wholly responsible. They could and should have been able to source me a replacement and organise its fitment. That's why I pay them to insure me fully comp.

Looking excellent. As Sean says, the steering wheel will go really well with the Recaros 8)

2008 Honda Civic. Yeh, I was pretty aprehensive about getting a new one fitted over there, especially after speaking to the French garage. We also took it to a local garage- the guy actually laughed and basically said no one has these and it will be difficult to get hold of a new screen. I'm just so annoyed at the complete and utter lack of effort and terrible customer care, with a potentially dangerous situation.

Well, back in the New Year, someone bumped into me. Thankfully she admitted liability, and there was very little damage. However, trying to get it fixewd was a nightmare! Admiral handed everything over to Albany(?), who in turn told me the C was too old, so they handed the case back to Admiral... who then handed it over to Albany, who then... well, you get the picture. It got fixed in the end, but I very nearly insured the cars with Chris Knott at renewal time, but reluctantly went with Admiral again as their multicar policy worked out quite a bit cheaper. Last Friday, we drove down to the South of France for a week's holiday. Just before we got to Rouen, a tiny stone hit the windscreen. Within a couple of minutes, we had a 5cm crack, right in the middle on the driver's side. A couple of minutes later it was approx 20cm across. We managed to get to Larnagol in the south the next day, with the crack now a rather alarming 40cm. Phoned Admiral and was told it was a bank holiday in France, so nothing could be done over the weekend. We were advised not to drive the car, as the crack was large and in the driver's view. We were then told we would have a call back on Monday morning. Monday morning came and went without a call, so we phoned them at 1pm and were put through to National Windscreens, who gave us a French contact number and a jobcard number to quote. After calling the number and a 30 minute conversation with my very limited French (the guys at the garage culdn't speak English), we were told that we could make the 2 and a half hour journey to their garage so they could 'Have a look' at the screen. They also told us that no one in France drove Hondas, so they probably wouldn't be able to get a replacement screen for at least a week. They also told us that there were very few mobile glass fitters in France. Great. Called Admiral again. On hold for a while. Told it was National Windscreen's responsibility. Put through to National Windscreens again. Told that they couldn't do any more as they just have a network of garages in France who they don't have a 'direct link' with. WTF?! The woman then told me Admiral were dicking us around and it was ultimately their responsibility as our insurers to sort us out a replacement screen. She told me to be 'very firm and not take 'no' for an answer' when I spoke to Admiral again. Phoned Admiral again. Was very firm :lol: 'Right sir, you have two options: find a replacement yourself and bill us, or wait until you are back in the UK to get it fixed' :lol: :lol: :lol: After advising us not to drive, they expected us to spend a week in France, followed by an 800 mile journey home before getting it fixed. The other alternative was to try and source a very rare windscreen with very limited French etc. Lazy, unhelpful fecking tw@ts. I am so cross with them. Terrible service- I asked the guy what the point of my insurance was and was greeted with silence. Muppet. We went round in circles, I spoke to a manager, but still couldn't get anywhere. I asked for a screen to be sent down from Paris as there is a dealer there, but they wouldn't even entertain the idea.They just couldn't be bothered. We decided to leave it as it was spoiling the holiday. Thankfully my sister has a 7-seater, so we all used that. On Friday I tried phoning the complaints department to tell them we would be driving home with a dangerous screen etc and that I would hold them liable should anything happen. Hung up after being on hold for 30 mins. Emailed the complaints department. No reply :roll: Thankfully we got home OK. I superglued and taped up the crack and drove carefully, avoiding potholes etc. I've taken photos of the screen inside and out, and will be billing Admiral for several hours of premium rate mobile phone calls from France. I'll also be seeking compensation for the stress caused and damage to the wiper blade caused by the screen today in the rain. Moral of the story: Don't be fooled by the low prices- it's simply not worth the hassle. Stay away from Admiral!

It's very hit and miss these days. I've beaten Boxters, TT's, MK6 GTI's and a 300ZX. However, I was quite comfotably beaten by a 206 GTI a while back, and modern TDI's on the move are rapid. I blame my faulty cam sensor :lol:

All bumpers from k reg will fit.

Mate, this is one of the easiest jobs you can do on a Corrado! No need for a ramp. Jim did a guide for the Sprinter a couple of years ago. Took me less than 30 mins to change mine on the drive. In answer to your question, you should be ok if it's such a short journey. Any longer and it will overheat pretty quickly. Just do it yourself ;)

Thanks Ian. Have ordered the tickets. Don't worry if you didn't get me your reg in time, The names were the important part.

All's well that ends well! Great stuff guys :)

Recently drove a 360, 911 Turbo, DB9 & Gallardo. Gallardo was my favourite by a mile! The 911 was great, DB9 was good too, but know what you mean Jim. Was way too civilised! Didn't like the 360 at all, but then I don't think the instructor was great- kept getting me to slow down and change up too soon etc.

Exactly! May get some flames too! :lol:

Cool! Can every one who wants to come along pm me their full name and reg no please? They are sending the stand tickets to me and I will distribute them.

I'll have it please Charlie!

Will try to pop over to the garage tomorrow and get it on VAGCOM. Still skulking around on here then, Monkey-boy? :lol: I may be tempted if this MOT isn't resolved quickly!

As above. Makes a nice difference on the KR.

Well, been away for a few days and left the car with the local garage to do a couple of jobs + put it through its MOT. It usually goes through perfectly without advisories + the emissions are always very low. Phoned them quickly today to see how it was doing and it's failed. Apparently the CO is over 5% on fast idle! It passed on the low idle. They've done a scope test on the MAF and it's fine. Gotta be the lambda surely? Any ideas?

Exactly! :)

Remove your bracket and hacksaw the middle part the rubber attaches to off. Fit a nut and bolt onto the braket along with a new rubber. Will cost a fiver as opposed to 20 quid for a new bracket from vw.

I meant the triangular metal bracket that attaches the bottom centre part of the dash to the floor. It's behind the centre Cubby hole. Good luck with it. Fairly straightforward really. The main fixture points are the same.

The dash shell itself is identical early/late. Centre console, vents, switches and some of the metal brackets are different. The one in the middle at the bottom was the trickiest, but pretty straightforward to get around. Think I just wedged something in there when I did the swap on my old valver.

Remove driver under tray. Trace black wire from ignition barrel to little black box up near the spoiler switch inside the dash. Remove plug and clean with we'd or contact cleaner. Plug and unplug several times, spraying in between.

sounds like the old factory immobiliser prob to me. Remove driverundertray and find the black wire from the immob ring that sits on the ignition barrel. It plugs into a little black box that sits up in the dash near the spoiler switch. Unplug and spray with contact cleaner or wd. Plug,unplug,spray several times to clean the contacts. Refit undertray.